Terms of
service.
The terms that apply when you use Swift Delivery Inc to book, send or receive a delivery.
Last updated: October 17, 2026
Delivery requests
When you submit a delivery request, you agree to provide accurate pickup, recipient, parcel and contact details. A booking is confirmed only once we send you a confirmation with your pickup window and tracking number. Changes or cancellations should be requested as early as possible; once a driver is en route, cancellation fees may apply.
Restricted and fragile items
We do not carry prohibited or hazardous items, including but not limited to illegal goods, live animals, weapons, flammable materials and perishables that require temperature control. Fragile items must be packaged to withstand normal handling. If you are unsure whether an item is eligible, contact us before booking.
Pricing and timing
Delivery fees are calculated based on distance, parcel size and weight, and service level. Prices shown on the pricing page are starting rates; the exact amount is confirmed when you book. Delivery windows are estimates, not guarantees, and may be affected by weather, traffic and events outside our control.
Liability and support
Our liability for loss or damage is limited as described in our full policy. If something goes wrong, contact us with your tracking number and we will open a claim and work with you to resolve it. These terms are governed by the laws of the state in which Swift Delivery Inc is registered.